Refund & Cancellation Policy

Last updated: July 30, 2026

Eligibility Window

[Insert your policy, e.g.] Refund requests for a paid course may be made within 7 days of purchase, provided less than 20% of the course content has been viewed.

Non-Refundable Situations

Courses are not eligible for a refund once a completion certificate has been issued, once the eligibility window has passed, or for free/promotional enrolments.

How to Request a Refund

Submit a request via the Contact page with your registered email and order/course details. We aim to respond within [insert number] business days.

Trade Room & Subscription Cancellations

[If Trade Rooms or memberships become paid in future, describe cancellation terms and any prorated refund policy here.]

Processing

Approved refunds are processed to the original payment method within [insert number] business days, subject to your payment provider’s timelines.